Frequently Asked Questions

You’ll find both on-demand courses that you can complete at your own pace and companion resources for selected live courses delivered by Family History Academy. New content is regularly added to support educators, family historians, and lifelong learners.

Not at all. While many courses are designed with family history professionals in mind, the content, depending on the course, is valuable for anyone involved in online course design, educational content creation, or lifelong learning.

Once you enrol, you’ll have immediate access through your dashboard. You can return anytime to continue the course at your own pace.

On-demand courses come with unlimited access unless otherwise specified. Live course companions may have limited access to resources after the course ends.

If your course includes access to Engaging Course Design, you’ll receive an email with login details and a direct link to the companion resources.

No. If your course includes access to Engaging Course Design, you’ll receive an email with login details and a direct link to the companion resources.

Each course varies, but typically access remains available for anywhere between 14 days and 3 months after the final session unless otherwise stated.

For on-demand courses, instructor interaction may be limited, but you’re welcome to reach out with questions. Live courses often include Q&A sessions and group discussion opportunities.

While a certificate of completion is not usually provided for most courses, these can be provide upon request. These can be used for professional development or simply to mark your achievement.

Courses can be accessed on desktops, laptops, tablets, and smartphones. For the best experience, we recommend using the latest version of your web browser on a desktop computer.